Privacy Policy

Overview

Thank you for choosing Native Air ("we," "us," or "our"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, products, and services.


Information We Collect

Personal Information: We may collect personal information that you provide voluntarily, including but not limited to your name, address, email address, phone number, and billing information. Automatically Collected Information: When you use our website or services, we may automatically collect information about your device, browser, IP address, and usage patterns. Cookies and Similar Technologies: We use cookies and similar technologies to enhance your experience, analyze trends, administer the website, track users' movements, and gather demographic information about our user base.


How We Use Your Information

Providing Services: We use your information to provide, personalize, and improve our products and services. Communications: We may use your contact information to send you updates, newsletters, and promotional materials. You can opt-out of these communications at any time. Transactions: Your information is used to process transactions, fulfill orders, and provide customer support. Reviews and Testimonials: By providing a review or testimonial, you give us permission to use it in any manner and for any purpose, including in our marketing and advertising. We may post your testimonial publicly on our website, social media accounts, or other advertising material. Analytics: We analyze user behavior to improve our website, products, and services.


Information Sharing

We DO NOT sell, trade, or otherwise transfer your personal information to third parties without your consent and we DO NOT share phone numbers collected for SMS content and/or email with third parties or affiliates for marketing purposes. We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, and serving you. Legal Compliance: We may disclose your information when required by law or to protect our rights, privacy, safety, or property.


Security Measures

We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure.


Your Choices

You have the right to control your information. You can update your preferences, access, and correct your personal information. You may also opt-out of certain communications at any time.


Data Retention

We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.


Updates to This Privacy Policy

We may update this Privacy Policy to reflect changes in our practices or for legal reasons. We will notify you of any significant changes by prominently posting a notice on our website. It is strongly recommended to check this page often.


By using our services, you agree to the terms outlined in this Privacy Policy.



SMS/EMAIL TERMS AND CONDITIONS

  • By opting in to receive text messages from Native Air you agree that Native Air will send you text messages regarding appointments including reminders, tech trackers, scheduling questions, and any other relevant information. Message frequency varies.
  • You can reply HELP at any time for contact information or STOP to opt-out of receiving text messages, reply START at any time to start receiving messages again. You can also find our contact information at info@nativeairandheat.com
  • If you provide your telephone number to us via the Site or Services, you give your electronic signature and consent for us to send you marketing calls/text messages at that number USING AN AUTODIALER AND/OR PRERECORDED MESSAGES. You also acknowledge that your consent to receive these marketing communications is not required to purchase any goods or services. STANDARD MESSAGE AND DATA RATES MAY APPLY.
  • If you provide your email address to us via the Site or Services, you give your electronic signature and consent for us to send you marketing email messages at that email address. You also acknowledge that your consent to receive these marketing communications is not required to purchase any goods or services.


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